Domestic orders are delivered within 1 to 3 business days. For rural or international areas, delivery times may vary depending on location.

Yes, we ship nationwide with full coverage and real-time tracking service.

Yes, we ship to various countries. Shipping costs and delivery times are calculated automatically at checkout.

Of course. Once dispatched, you will receive a tracking number to monitor your package at all times.

We accept returns within 7 days of delivery, provided the product has not been used and retains its original packaging.

Please contact us within 24 hours of delivery with photos of the product. We will resolve the issue immediately.

Yes. All our items come with a quality guarantee against manufacturing defects. This applies depending on the product type.

We use premium materials, such as stainless steel, 925 silver, 18K gold plating and high-shine cubic zirconia or moissanite, depending on the item, carefully selected to ensure maximum durability, shine and resistance to daily use.

Yes, most of our pieces are water-resistant and suitable for everyday wear. Prolonged contact with chemicals or perfumes should be avoided.

Yes, we offer size or model exchanges within 7 days of receipt, subject to availability.

We accept credit and debit cards, transfers, payments via SINPE mobile and secure digital platforms.

You can contact us via WhatsApp, email, or our official social media channels. Our team will respond as soon as possible.